FAQs
Here we have summarized some important points that should make it easier for you to get started with us. If you have any questions, please do not hesitate to contact us directly.
Here we have summarized some important points that should make it easier for you to get started with us. If you have any questions, please do not hesitate to contact us directly.
You can reach us from Monday to Friday from 8-17 in the office at 030 33083641. Likewise, you can also reach us by mail at [email protected]
In urgent cases, you can also reach us on Saturdays.
You will shortly receive an email with a link to the Agenda Portal, where you will find your payroll in the future. We will then provide you with an activation code by email with which you can log in there. Please be very careful with your password as your login will be blocked if you enter three times the wrong one.
You will always receive your salary at the latest by the 15th of the following month. The payroll period is from the beginning until the end of the previous month. For example: When you worked in January, you will receive your salary for this month on the 15th of February at the latest.
Availability is the time in which you allow us to book customer appointments. This should remain stable over a long period of time so that you can get regular customers at the same time. Of course, with larger availability more customers can be booked so that you can earn more. Please check whether your availability, as stated by you on the hiring day, is still up-to-date. Please inform us if your availability has changed.
If you are unable to work due to an illness, it is very important that you notify us of this before the relevant customer appointment. Please send us a short email to [email protected] or call us on the following number: 030 33083641. Please send us your sick note starting the first day of your sickness at the latest three days later. At best, send us a photo of the sick note for the employer per email so that we can process it quickly.
Your vacation entitlement depends on how many days you work per week according to the availability you gave us. In the first six months you do not have the full entitlement, it builds up for each full month you work with us.
You can conveniently apply for your vacation via email at [email protected]. Please note that your vacation should be requested at least 4 weeks before the start of your vacation.
€250 for each successful referral!
This is how it works:
1. Tell your contacts about your positive experiences with us, get them interested!
2. Share our job page with them, so they can send us their application.
3. Make sure they mention in their application that you referred them to us! This is important so that you will get your bonus. Please also give this person the 6-digit referral code that you received, so that we know exactly that this person has been recommended by you.
4. In case your contact is a good fit for our team, we will hire them and they can earn money straight away!
5. After a month of successful cooperation, your referral is counted as valid.
6. You will receive your bonus of €250 with the following payout.
We are very happy to have you onboard, and if you have any questions, please don’t hesitate to come to us!
We wish you a great start.